Frequently Asked Questions
Everything you need to know about your favorite multi-cooker.
What is the standard shipping time for an Instant Pot?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
Can I return my product if I am not satisfied?
Yes, we offer a 30-day return policy for items purchased directly from our store. Products must be in their original packaging and include all accessories to be eligible for a full refund.
What kind of warranty comes with my appliance?
All new Instant Pot appliances come with a one-year limited warranty from the date of purchase, covering defects in materials and workmanship under normal household use.
Are the inner pots and lids dishwasher safe?
Yes, the stainless steel inner pot, steam rack, and lid are all dishwasher safe. We recommend placing the lid on the top rack for optimal care.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through Klarna or Affirm.
How do I register my product for safety updates?
You can register your product on our website under the 'Product Registration' section by providing your model number and proof of purchase.